As everyone knows, the key to a really successful business is a consistently high level of customer service. There are many great products on the market to help companies achieve this objective and one that has seen a recent surge in popularity is live chat. This enables clients to get an instant response to their questions, queries and problems and helps to take away the anonymity that online businesses tend to suffer from these days. There are a whole host of different packages available for all types and sizes of business, so much so that it can be a little confusing trying to decide which one is the most suited. The following hints will give you a good idea of what you need to look out for when choosing operator chat client for your business.